ug900Privacy Policy

This page describes what we collect when you use ug900 and how we keep that data protected. We treat your personal information with care — from the moment you create your account through every deposit, withdrawal, and session on our platform.

Our privacy policy explains what data we gather, who can access it, how long we store it, and what rights you have. We collect information to verify your identity, process your transactions, and comply with local regulations. We do not sell your data to third parties, and we encrypt all sensitive information.

If you have questions about how ug900 handles your data, contact our English support team.

What Data We Collect on ug900

When you register an account on ug900, we collect your email address, phone number, full name, date of birth, and identification number (ID card or passport). We also collect your mailing address during Know Your Customer (KYC) verification. We use this information to verify your identity, prevent fraud, and comply with local anti-money-laundering regulations.

When you use ug900, we log your account activity — including login times, device type, browser or app version, IP address, and transaction history. We track which games you access, how long you play, and the outcomes of your transactions. We also collect data about your payment methods — specifically, which payment providers you use (DANA, e-wallet, mobile banking, local payment, online payment, or bank virtual accounts) and confirmation records from those providers.

We may also collect data from your device, such as your device ID, operating system version, and push notification preferences. If you enable push notifications on ug900, we store your notification settings so we can send you updates about upcoming Liga 1 or Piala AFF matches, live-dealer table availability, or account activity.

How We Use Your Data

We use your personal information to verify your identity during account signup and before your first withdrawal. We share your identity details with local regulators if required by law. We use your transaction history to detect fraud, monitor for suspicious patterns, and prevent money laundering.

We use your account activity data to improve our ug900 platform — to understand which games are popular, which payment methods work best, and how to optimize performance on Android and iOS. We analyse session data to identify technical issues and improve the user experience. We do not sell this data to third parties.

We use your email and phone number to send you important account notifications — such as login alerts, withdrawal confirmations, and policy changes. We also send you promotional messages about bonuses or new games, but you can opt out of marketing emails through your account settings.

Identity data

We collect your name, date of birth, and ID number for account verification and fraud prevention.

Transaction data

We log all deposits, withdrawals, and game activity to monitor for suspicious patterns and comply with regulations.

Device data

We collect your device type, OS version, and IP address to optimise ug900 for Android and iOS.

Payment data

We record which payment methods you use and confirmation receipts from your payment provider.

We at ug900 encrypt your data in transit and at rest. Only our authorised staff and automated systems can access your information — never a third party.

Third-Party Data Processors

We work with third-party service providers to operate ug900. Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. These providers are bound by their own privacy policies, which we do not control.

Our data centre and hosting provider store our databases and backups. Our server infrastructure may sit outside your jurisdiction — data is encrypted in transit to ensure security. We use industry-standard encryption protocols to protect all sensitive information.

We may also share data with regulators, law enforcement, or local authorities if required by law or a legal order. We do not share your data with advertisers, marketing agencies, or social media companies. If a merger or acquisition occurs, data may be transferred to the acquiring entity, but we will notify you of any material changes to our privacy practices.

Your Rights on ug900

You have the right to access your personal data. You can view your account information, transaction history, and verification status in your ug900 account settings. You can also request a full copy of the data we hold about you by contacting our support team.

You have the right to correct inaccurate data. If your phone number, address, or other personal information has changed, you can update it in your account settings. For sensitive data like your ID number or date of birth, we ask you to re-verify through a secure email link.

You have the right to request deletion of your data. If you close your account, we will delete your personal information within a reasonable timeframe, subject to legal retention requirements. We may retain transaction records for a period required by local regulations. You also have the right to opt out of marketing emails at any time by updating your notification preferences.

Cookies and Tracking

Our ug900 platform uses cookies and similar technologies to enhance your experience. Cookies help us remember your login state, your language preferences, and your notification settings. Cookies also allow us to measure platform usage and identify technical issues.

You can control cookie settings in your browser or app. Disabling cookies may limit your ability to use certain ug900 features. We do not use third-party tracking cookies for advertising purposes — all cookies are first-party only and used for platform functionality and improvement.

Data Retention and Security

We retain your personal data as long as your ug900 account is active. After you close your account, we retain your data for a period required by local regulations — typically one to three years — to comply with anti-money-laundering laws and respond to regulatory inquiries. Transaction records are retained longer than personal data.

We protect your data using industry-standard encryption, secure servers, and access controls. Our staff undergoes regular security training. We conduct periodic security audits to identify and fix vulnerabilities. However, no system is completely secure — we cannot guarantee absolute protection against all cyber threats.

If we discover a data breach, we will notify affected users and relevant authorities within the timeframe required by law. We will also provide guidance on steps you should take to protect your account, such as resetting your password.

Jurisdiction and Data Transfers

Our ug900 platform operates across multiple jurisdictions in Southeast Asia. Your data may be transferred to and stored in jurisdictions outside your home country. By using ug900, you consent to such transfers. Our data transfer agreements include standard safeguards to protect your information during transit.

For questions about our privacy practices or to exercise your rights, contact our English support team through your ug900 account. We are committed to transparency and will respond to your inquiries within a reasonable timeframe.